Returns and Exchanges
Please note the following conditions for your return to be accepted:
- Only returns requested within 14 calendar days of receiving the order will be accepted.
- Items must be carefully packaged, in their original packaging, unused, in perfect condition, and suitable for resale.
- Returns will not be accepted for products that have been used or show damage. In such cases, the refund may be denied.
- Shipping costs paid on the order are non-refundable.
We appreciate your understanding and are at your disposal for any inquiries.
You can manage your return through the following link: Start return with Reveni.
If you receive a damaged item, please contact us immediately on customerservice@alexrivierestudio.com
You can contact us through our email: customerservice@alexrivierestudio.com